Exchanges & Returns – Hassle-Free Shopping at Miraal’s Mist

At Miraal’s Mist, we are committed to providing a seamless and satisfying online shopping experience. Your satisfaction is our top priority, which is why we have extended our return policy to give you more time to experience our luxurious fragrances with confidence.

Extended Return & Exchange Policy

We understand that finding the perfect scent takes time. That’s why we offer a flexible return and exchange policy:

✅ Extended Return Period – You can return* or exchange your purchase between the 7th and 14th day after receiving your order.
✅ Product Condition – The item must be in its original packaging and unused.
✅ Required Documentation – Please include the invoice and all original documents with your return request.

Exceptions & Important Guidelines

While we aim to accommodate all return requests, please note the following exceptions:

🚫 Non-Returnable Items – Testers and bundles are not eligible for returns or exchanges, except in cases of breakage.
🚫 Valid Reasons for Return – Returns are accepted only in cases of product unavailability or manufacturing defects.
🚫 Order Cancellations – We reserve the right to cancel orders due to product unavailability or other valid reasons. If your order is canceled, you will be notified via email.

Return Shipping & Assistance

📦 Wrong Product Received? – If you receive the incorrect item, we’ll take care of the return shipping at no extra cost.
🤝 Customer Support – Our dedicated customer service team is always here to assist you throughout the return process.

For further assistance or to initiate a return, please contact us at:
📧 info@miraalsmist.com